When an app crashes on a mobile device, it is usually due to low memory or other types of memory issues. There are also rogue apps, faulty updates, and bad software (malware) that can be considered culprits. All of these factors can lead to an app becoming corrupt, resulting in instability, which might explain Snapchat connectivity issues. You may have one or more of these factors causing your iPhone 8 to crash or not work properly with the Snapchat app.
In other words, you need to consider each of these factors when you troubleshoot your device. In addition to these recommendations, I’ve laid out five of the highly recommended procedures and generic solutions to Apple’s iPhone 8 Snapchat app problem depicted by frequent crashes. If you need help troubleshooting your device, feel free to consult the following walkthroughs.
To begin with, if you have other problems with your phone, please check out our troubleshooting page. We have already provided solutions to hundreds of problems reported by our readers. Most likely, we have already addressed the issue you currently have, so try finding issues on that page that are similar to yours and feel free to use the solutions we suggested. Please fill out our iPhone issues questionnaire and submit it to receive further assistance if they don’t work.
How to Fix the Snapchat Keep Crashing Issue on iPhone 11
There are three steps below, but you may only have to complete the first two as the last solution is intended to prevent this from happening again. Nevertheless, if the first two procedures failed to solve the problem, then the third one will surely fix it. You should follow these steps:
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Quit Snapchat and re-open it – Fixes No 1
The majority of the time, app crashes can be resolved by simply closing the app and re-opening it. This is the simplest and most effective solution to this issue.
If you swipe up from the bottom of the screen to go back to the Home screen, the application isn’t really closed. You’ll still be able to see all the data collected while you were using them since they’re being ‘minimized’. In this case, if you’re browsing the web or reading some content, then you need to reply to a text, switching from Safari to Messages won’t close the former. You would still be able to read the contents you’ve been reading when you switch back to using it.
Here’s what you need to do to eliminate this possibility:
- From the bottom of the screen, swipe up and stop at the middle. You will see app previews.
- To close the Snapchat preview, swipe up. Swipe up to close other app previews.
If Snapchat continues to crash after you’ve done this, try reopening it. Alternatively, you could try the next solution.
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Uninstall Snapchat and reinstall it – Fixes No 2
It is also possible that older versions of third-party apps are no longer compatible with new iOS and crash more often after an update. This happens because developers frequently release updates to fix bugs. The problem might be fixed by updating an app. In this case, it is best if you remove the app from your phone completely so that it is not associated with the firmware or any other app. You can then download a fresh copy from the App Store to be sure you’re using the most current version. The steps are as follows:
- Navigate to the screen where the Snapchat icon appears.
- When the icons start jiggling, tap on them. When the options appear, do not release your hold.
- Click on the Snapchat icon.
- Delete the app by tapping Delete.
- Tap Done once the app has been successfully uninstalled.
- Tap the Home button.
- Tap App Store.
- Find Snapchat, and then tap the Install icon.
- You will see the app successfully installed on your iPhone.
- Once it has been installed, tap Open to launch it.
These two approaches are more often than not able to fix this problem. However, if the problem persists after this or if the issue occurs periodically, it will be necessary to perform a reset in order to resolve the issue.